It depends on the age and condition of your system. If it's under 10 years old and the issue is small, like a broken thermostat or valve, repairing it can save you money. But if it’s old, leaking, or keeps breaking down, replacing it is usually the better option.
Most hot water repairs take 1–2 hours, depending on the problem. Our plumbers can often get it sorted on the same day you call.
In Australia, only a licensed plumber can legally replace a hot water system. DIY replacement can be unsafe and may void your warranty or insurance.
If your water isn’t heating properly, runs out too fast, or you notice higher power bills, a faulty heating element might be the cause. A plumber can test and replace it if needed.
In dual-element systems, the bottom element often fails first. It works the hardest to heat the cold water that enters the tank.
